Accepted Lightning Talks

From shoe tribes to Dear Johns: collective strategic planning through participatory design in practice
Looking to spice up your strategic planning process and discover some fresh ideas? This lightning talk will describe how design thinking was used to engage both faculty and staff in productive strategic planning activities within a community college library. By adopting and refashioning the Design Operations Canvas and utilizing group work tools such as “shoe tribes” and co-authoring, this brief demonstration will highlight how the College of Southern Nevada attempted to include all employees in the strategic planning process in order to demonstrate the value and benefits of encouraging feedback from multiple sources of knowledge and experience. This talk will also highlight how these participatory processes were used as a starting point for uncovering general core values and themes to be applied to  the formal development of the library’s strategic plan, as experienced through each unique role held by its dynamic blend of employees.
Speaker: Rebecca Blunk, College of Southern Nevada
Primary Tag: Administration, Management, and Leadership

Shifting the Academic Library Paradigm: Meeting Undergraduate Student Information Needs through a Holistic Approach
Is it time for a paradigm shift? How can we motivate students to use academic library resources? This presentation will share a proposed model grounded in information seeking and motivational frameworks that was tested as part of a study to more deeply understand why undergraduate students are turning to sources beyond the academic library and to explore ways to reverse these trends. The viability of expanding the role of the academic library to meet both the academic and everyday life information needs of students will also be explored. This mixed methods study was implemented at three large, public 4-year universities geographically distributed across the United States.
Speaker: Rebecca Croxton, Dr.
Primary Tag: Administration, Management, and Leadership

Making changes: reconceptualizing the library system in a time of crisis
The library system of the University of Puerto Rico has been immersed in a process of evaluation, analysis and dialogue to re-organize its organizational structure and re-conceptualize its nature. This process responds to the need to guarantee excellent library services, while the Institution goes through a unique budgetary crisis, which is a reflection of the precarious economic situation on the island. Also, the institution suffered the devastation caused by Hurricane Maria, and efforts of recovery will be shared. The experience that will be shared demonstrates the role of a new leader and how she began to work to change the organizational culture through the sharing of a new vision for their future, and how a new re-conceptualization plan for the library system was developed.
Speaker: Noraida Dominguez, University of Puerto Rico
Primary Tag: Administration, Management, and Leadership

Providing Market Research Services to the Provost’s Office
In Fall 2017, the University of Pittsburgh’s University Library System was approached by the Provost’s office about conducting market research reports for internal strategic decision making. They were interested in developing in-house research capabilities to assist in deciding when to expand, discontinue, and start new professional degree programs. In particular, they were looking for information on the competitive landscape for the program (i.e. what are other university’s are offering) and the labor market available to graduating students (i.e. whether the program will provide students with the skills employers are looking for).

The Libraries took on this project on a trial basis which was enthusiastically received by key campus stakeholders. It has strengthened partnerships across campus and has provided high-level publicity of unique and high-value library services.
Speaker: Alice Kalinowski, Stanford Graduate School of Business Library
Primary Tag: Administration, Management, and Leadership

Connecting Libraries and Athletics
Student-athletes are a highly visible student group on our college and university campuses; however, publications and discussions about student-athletes and library collaborations are scarce. Academic librarians should consider connecting with athletic departments and student-athletes for several reasons. There is potential to help students meet mandatory academic requirements, meet the needs of the diverse groups of students within athletics, help student-athletes juggle multiple roles, address stigma and stereotypes of athletes, and bridge the disconnect between student-athletes and campus life. Opportunities to meet the unique needs of student-athletes are endless, but figuring out who to contact and how to get started may seem daunting. This talk will discuss the reasons librarians should consider working with student-athletes, what opportunities for collaboration may look like, and how to begin forming relationships with athletics that is both meaningful and impactful for student-athletes.
Speaker: Melissa DeWitt, Regis University
Primary Tag: Outreach

The Quiet Solidarity of National Coming Out Day Through Queer Storytelling and Coffee
As a queer woman of color, reaching outside the library to learn about the needs of the LGBTQIA+ community at NYIT made visible a person that reflected queer folks as an active outlet and agent for representation. For National Coming Out Day, a curated playlist of queer voices, and stories as well as allies and individuals that go through a Coming Out process in different ways were played in a public location of NYIT’s main library. In addition to the viewing of these diverse voices, coffee was served and conversation was facilitated by Adrianna about about what coming out means to each student, how wherever you approach this process from is valid, and how that can be looked at with a critical lens. This event sparked conversation and interest in students that are often overlooked. This support laid the groundwork for more queer student use and engagement of the library.
Speaker: Adrianna Martinez, New York Institute of Technology
Primary Tag: Outreach

The Beauty and Power of Student Voices: Inclusive Imagination in Library Programming
The Middle States Commission on Higher Education cited Mercy College Library as a “Significant Accomplishment” for strategically integrating student opinions, ideas and creativity into its spaces and programs.  We embrace the bold and outspoken views of our diverse population in several ways:

  • Commissioning graphic design students to create environmentally themed murals, signage and chocolate candy “Info-bars”
  • Working with seminar students to curate social activist content for a 90 inch lobby monitor
  • Designing and displaying professional research posters, artwork and 3D models
  • Soliciting feedback on a 20 foot dry-erase whiteboard discretely located near the restrooms
  • Deploying annual surveys on space, service and resources, with huge returns

Our mission is to nurture a collaborative relationship with students.  We want to involve students as creative trustees and consultants, developing the library in a partnership process.  This talk will provide an overview of our assertive integration process.
Speaker: Mustafa Sakarya, Mercy College Libraries
Primary Tag: Outreach

Reclaiming Research Services Real Estate on the Library Homepage
Visitors to most library websites are greeted by a large search bar, a list of resources, or a combination of both. While resource access is vital, this emerging web model may hinder the discovery of important library services. Namely, reference and education. Important website alterations at our institution inadvertently resulted in the removal of links to and descriptions of library research and education services. We identified the need for an “Instruction Menu” and clear information about research consultations. We created an Education LibGuide featuring a feed of open classes, an “Instruction Menu,” and an instruction request form. We then worked with our Systems Librarian to feature “Research Services” prominently on the homepage. We have received a significant increase in requests for our services, as well as requests from previously uncharted programs. Strategically leading users to our Research Services via the homepage significantly impacts our institutional reach.
Speaker: Samantha Walsh, Icahn School of Medicine at Mount Sinai
Primary Tag: Outreach

Recasting the Learning Narrative in Digital Humanities
As more academic libraries embrace the digital humanities (DH), subject librarians have increasingly been asked to learn about DH in order to support outreach, consultations, and instruction. Sometimes management-led initiatives aim to “reskill” teams for new challenges, and sometimes librarians pursue DH for their own professional goals. In either case, a common expectation is that librarians just need to learn software and platforms used in DH scholarship and teaching. However, learning about DH may be most effective in a context that respects shared domains of knowledge, such as the ACRL Framework for Information Literacy. This lightning talk will discuss how librarians who undertake DH learning in the context of the ACRL Framework are better able to understand not just how to use DH tools, but why, when, and for whom.
Speaker: Laura Braunstein, Dartmouth College
Primary Tag: Professional/Staff Development

Discussing the impossible: mental illness narratives where bias rules
While mental illness affects approximately 1 in 5 adults in the United States, the stigma of having been labeled as “different” from the norm has had an affect on our culture, particularly within higher education. Colleagues may disclose or not disclose their status, but coworkers may still speak or act in ways that can hurt those who have been diagnosed. This stigmatization can lead to further anxieties and depression. This lightning round session will discuss comments collected during an online survey on mental illness stigma from academic librarians in 2016 and an informal survey focused on outreach initiatives from a state conference in the fall of 2018. Discussion will end with best practices for supporting our colleagues and outreach ideas for our campus communities.
Speaker: Erin Burns, Pennsylvania State University – Shenango
Primary Tag: Professional/Staff Development

Are Diversity Residencies Serving Diverse Student Populations?
Library diversity residencies are intended to provide the resident with academic library work experience while promoting academic librarianship as a profession to students of color.

Entry-level librarians of color may be attracted to diversity residency programs that tailor to their experiences, expertise, and potential. But there is a mismatch between where early-career minority librarians live and where these entry-level opportunities are. The geographic distribution of residency programs reflects a systemic lack of employment opportunities at HSIs and HBCUs, two kinds of institutions where, presumably, undergraduate and graduate students of color would first encounter academic librarians and make critical choices about their continuing education and careers.

By offering diversity residency positions in regions with diverse populations, academic libraries can provide job opportunities for librarians of color in their communities and recruit a new generation of librarians of color through visibility and representation.
Speaker: Jonathan Grunert, SUNY Geneseo
Primary Tag: Professional/Staff Development

#randomcoffee = #betterorgculture
We set up a program that matched people randomly from different parts of the library to get coffee, and the results were incredible! We surveyed the participants and here were some comments that were typical of what we heard: “I just wanted to drop a note to say that the random coffees are THE best idea ever!” “I’ve worked here for almost 20 years and because of the random coffees I’m feeling included and connected like I never have before.” “I’ve thoroughly enjoyed every connection and have continued friendships with most of the people I’ve #randomcoffee-ed with!” Frankly, we thought it would be a good program, but we were kind of shocked at the intensity and positivity of the responses. All from a fairly low level commitment of time and energy. I would love to share this idea with attendees and describe the process for how we got it started.
Speaker: Christian Miller, Cornell University
Primary Tag: Professional/Staff Development

Guaranteed publication! What you don’t know about predatory publishing can ruin your reputation
Guaranteed publication!  Best Author Support! Indexed in Google Scholar!  These and other hyperbolic statements are used in deceptive publishing phishing emails and on dubious publisher websites. They are front and center in the guerrilla marketing campaign at the University of Toronto to promote awareness of deceptive journals.  The top reason given by academics on why they published in a fake journal was the lack of awareness about deceptive publishing. So why not use the same effective strategies that deceptive publishers employ to lure academics? Instead of losing their intellectual property, they gain knowledge of deceptive publishing tactics as well as a checklist to critically evaluate journals.  Come hear and see examples of recasting the narrative about deceptive publishing in a fun and impactful way.
Speaker: Heather Cunningham, University of Toronto
Primary Tag: Scholarly Communication

Computational Research for Everyone: A New Model for Shared Big Data Infrastructure in Academic Libraries
Academic libraries have a big data problem: Where can we put big licensed and open datasets so that researchers can easily access and analyze them? How do we broker access to the data our researchers need without prohibitively expensive investments in infrastructure, staffing, and updates? Why isn’t there a sustainable, affordable, and standardized library solution for large datasets? Meet CADRE, the open-source Collaborative Archive & Data Research Environment developed in collaboration with nine university libraries, eight non-profit and industry partners, and the IMLS. CADRE is a cloud-based platform solution for making licensed, big data sets & open and non-consumptive data sets accessible with appropriate security, stewardship, and storage in place. The CADRE model offers a new perspective on using shared tools to enable inexpensive, reliable, hands-off access to big data resources.
Speaker: Jamie Wittenberg, Indiana University Libraries
Primary Tag: Scholarly Communication

In-Reach for Outreach: Non-traditional Special Collections Exhibits
In the last 20 years, the Hidden Collections initiatives have made rare books, manuscripts and archival materials more accessible to faculty, students and scholars.  However, Special Collections librarians have learned that it is one thing to have your collections discoverable online and accessible, and it is another to get feet through the doors.  Thus, Special Collections librarians have worked hard to transform their departments, to break down the barriers, to change the perceptions of faculty and students and to actively engage in outreach to attract new and non-traditional patrons.  This talk provides examples of non-traditional, low cost, and/or collaborative outreach approaches that take special collections out of Special Collections in order to connect with faculty and students.
Speaker: Beth Kilmarx, Indiana University of Pennsylvania
Primary Tag: Special Collections/Archives

Recasting Impact: Supporting Students from the Classroom to Professional Life
Learn how the successful collaboration between two librarians and a forensic science professor to develop an information literacy-embedded seminar led to grant funding to investigate information seeking behaviors of forensic science professionals. This grant work was intended to be of service to the forensic science professions, but has also been incredibly useful for informing and assessing classroom practice, especially when teaching the value of information and developing search strategies. Data from the survey and interviews conducted as part of the grant will be highlighted in order to illustrate course changes. One important theme that emerged is the need for guidance on where to find quality materials and how to find open access materials for those who do not subscribe to journals. While impact is often discussed in terms of student success, this project has led the librarians to broaden their definition of student success to include success in professional life.
Speaker: Sarah Bankston, Texas A&M University
Primary Tag: Teaching and Learning

Forging New Instruction Pathways: Implementing Student-Led Learning Experiences
This talk will explore a high-impact practice that offered student employees the opportunity to design and teach a series of drop-in workshops for an audience of peers. Attracting an audience for library instruction when attendance is not mandatory can be challenging. It is also difficult to scale and sustain such offerings (e.g., workshops and orientations) when resources are stretched thin. This peer program addressed these problems while delivering high-impact experiences to attendees and presenters alike. Indeed, a student-led approach can facilitate social integration, foster a sense of belonging, build library awareness, and drive attendance in the process.

This talk will address best practices, benefits, and challenges of student-driven instruction. Despite challenges that come with training and accountable, investment in time and resources can yield a rewarding and enriching experience for workshop leaders and attendees alike. Programs like this create an engaging social experience with student success at the center.
Speaker: Jonathan Cornforth, Pollak Library – California State University, Fullerton
Primary Tag: Teaching and Learning

Cultivating Cultural Competence in Teaching
During this lightening talk discussion, participants will review strategies for infusing cultural competence concepts into their research instruction classes, thus creating inclusive learning environments.

We will review the term cultural competence and explore the importance of creating a culturally inclusive learning space. We will also review the Diversity Standards: Cultural Competency for Academic Libraries and evaluate best practices for implementation, which will help instructors to enhance their cultural competence practices.

There is no question that academic classrooms have morphed into multi-cultural learning spaces, and professors and librarians must be comfortable teaching an increasingly-diverse student population.
Speaker: Melinda M. Livas, University of California, Davis
Primary Tag: Teaching and Learning

Thinking Outside the Library Computer Lab: Expanding Information Literacy Instruction
Over the past decade, the instruction program at our smaller academic library grew from a few scattered sessions into a robust program. But, something was still missing: sophomores and juniors. We worked extensively with first years and seniors, but spent limited time with middle-level students. In addition, the sessions we did teach were often one-shots.

To increase our presence in middle-level courses and the variety of our instruction, we developed an Information Literacy Grant. It enabled faculty to collaborate with a librarian to revise or create a course in order to integrate information literacy and the librarian more deeply. Thus far we have awarded six grants, and the results have been positive—so positive that several instructors have asked to repeat the project, even without funding.

This lightning talk will cover roadblocks to inspiring faculty to work with librarians, ideas from funded grants, and steps for implementing a similar grant program.
Speaker: Bethany Spieth, Ohio Northern University
Primary Tag: Teaching and Learning

Tap. Search. Discover: The University Libraries Go Mobile
We have an app for that! To facilitate a better user experience for our undergraduate students, the  University Libraries’ Web and Emerging Technologies Team (WEmTech)  expanded its suite of services with the development of three mobile apps: one with a self-checkout feature, one home-grown research assistance app, and BKFNDr, an award-winning home grown app that incorporates beacon wayfinding technology to guide students through the library shelves to their desired print or physical resources. The presenter will provide an overview of the features and functionality of all three apps, with a special emphasis on the planning and development of BKFNDr. Practical tips and lessons learned will also be shared.
Speaker: Caroline Fuchs, St. John’s University Libraries
Primary Tag: Technology and Tools